I heard Canada Gas & LNG in May 2020 is cancelled. Is this correct?

Yes, unfortunately the event has been postponed. Read the full statement on our website here.

Why are you cancelling CGLNG 2020?

Following the COVID-19 control measures announced by both the Provincial and Federal governments in Canada regarding mass gatherings, travel restrictions and restricted entry to Canada for the foreseeable future, the Vancouver Convention Centre and DMG Events have made the decision to cancel Canada Gas & LNG 2020. The next event will take place between 11-13 May 2021, to be held at the Vancouver Convention Centre.

This decision has not been taken lightly and is based on the best interests of all event participants and staff. The success and safety of our community continues to be our priority in these uncertain times.

When will the next CGLNG event take place?

Our new event dates are 11-13 May 2021 at the Vancouver Convention Centre, Canada.

Will the event team still be working during this time?

Yes, our team are still available to speak with you. Our team email address is [email protected] or see team member contact details on our website here.

I was due to exhibit at CGLNG 2020. Who can assist me?

Please contact your account manager. Alternatively, our team email address is [email protected] or see team member contact details on our website here.

Can I still connect with any of the 2020 exhibitors?

We would be happy to facilitate a connection with any companies you were planning to meet at the event. Email our team on [email protected] detailing which company/companies you would like to connect with and we will help to facilitate an introduction.

I have booked a hotel for the event. How can I cancel/get a refund?

If you have booked via our official hotel partner, HotelMap, you can contact Adam or Jessica who can help manage your booking. Our event reference is: M25NM. Find their contact details here. If you have booked directly, you are advised to contact the hotel who you made your booking with.

I have booked my flight for the event. What are my rights?

You are advised to contact your airline directly to discuss your cancellation. You are advised to review the terms and conditions relating to your booking.

I have paid to attend the conference. Can I get a refund?

There are a few options available to you. Our team will be in touch with you directly over the coming week to discuss directly. Alternatively, please email [email protected]

Can I transfer my pre-registration to the next event?

Yes, our next event is 11-13 May 2021. We will gladly move your delegate booking to our new event dates. Our team will be in touch shortly to discuss your preference with you. For visitors, we will be in touch in due course to confirm your registration for 2021.

I am an exhibitor and have already ordered booth services. What should I do now?

If you have ordered anything through Goodkey please contact [email protected].

If you have order through the Vancouver Convention Centre please contact [email protected].

Alternatively if you have any issues or questions you can also contact our operations team who will be happy to help; [email protected]